Terms & Conditions – Sky Bazar BD
Welcome to Sky Bazar BD. By using our website, mobile app, or purchasing products from us, you agree to the following Terms & Conditions. Please read them carefully.
1. General
Sky Bazar BD reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
Continued use of our website or services means you agree to the latest version of our Terms & Conditions.
By using our services, you confirm that you are at least 18 years old or using the service under parental supervision
2. Account & User Responsibilities
Customers must provide accurate personal information (name, phone number, address, email).
Users are responsible for maintaining the confidentiality of their account and password.
Any misuse of the account will be the sole responsibility of the account holder.
3. Products & Pricing
Sky Bazar BD reserves the right to suspend or terminate accounts violating our Terms.
Prices are listed in Bangladeshi Taka (BDT) and may change without prior notice.
Product descriptions, images, and specifications are provided for reference. Actual product colors/designs may slightly vary.
Sky Bazar BD reserves the right to correct pricing errors or cancel any order due to stock issues or system errors.
4. Orders & Payments
Orders are confirmed only after verification via phone/SMS/email.
Payment methods include: Cash on Delivery (COD), Mobile Banking (bKash, Nagad, Rocket), Bank Transfer, Debit/Credit Cards.
Refunds for failed or canceled transactions will be processed within 7–10 working days.
All payments are subject to verification and approval.
5. Delivery & Shipping
Delivery timelines vary:
Inside Dhaka: 1–3 working days
Outside Dhaka: 3–7 working days
Customers must inspect the product at delivery. Once accepted, Sky Bazar BD is not responsible for later-reported damages or defects.
Delivery charges may apply depending on product size, weight, and location.
6. Returns, Refunds & Exchanges
Returns must comply with our Return & Refund Policy.
Products must be unused, undamaged, and in original packaging.
Non-returnable items include perishable goods, hygiene products, digital products, and customized items.
Refunds and exchanges are only processed after inspection and approval by Sky Bazar BD.
7. Cancellation Policy
Orders can be canceled before shipment.
Once shipped, cancellations are not possible; customers may request a return after delivery.
8. Limitation of Liability
Sky Bazar BD is not liable for delays, damages, or losses caused by:
Courier services
Natural disasters
Strikes or political unrest
Technical issues or internet failures
The website is provided “as is” without guarantees of uninterrupted service.
9. Intellectual Property
All content on Sky Bazar BD (logos, images, product descriptions, design, etc.) is the property of Sky Bazar BD.
Unauthorized use, copying, or distribution is strictly prohibited.
10. Privacy & Data Protection
Customer data will be collected, stored, and used in accordance with Bangladesh’s data protection laws.
We do not share personal data with third parties without consent, except for delivery or legal obligations.
11. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of Bangladesh.
Any disputes shall be resolved under the jurisdiction of Dhaka courts.
12. Force Majeure
Sky Bazar BD is not liable for delays or failures caused by events beyond our control, including but not limited to floods, strikes, pandemics, or technical failures.
13. Contact Us
For any queries regarding these Terms & Conditions, please contact: